“I would like to thank you for the time you dedicated to me to help me with my difficult remortgage.
You were always at the end of the phone and guiding me through the process even though you did not get commission for this.
You did also look after me with regards to life cover and fully understood my needs. I am looking forward to our long term relationship and will be more than happy to highly recommend you to my friends and family even though I am over in Yorkshire and still to meet you in person.”